Cancellation Policy and Waiver

Cancellation Policy for Memberships at EliteFit Indoor Sports

1. Membership Cancellation

• Members can cancel their membership at any time by providing a written request via email or in person at the facility’s front desk.

• Cancellation requests must be submitted at least 15 days prior to the next billing cycle to avoid being charged for the following month.

• Membership fees are non-refundable for the current billing cycle, even if cancellation occurs before the cycle ends.

2. Refunds

• Monthly Memberships: No refunds will be issued for partially used months.

• Annual Memberships: Refunds for annual memberships will be prorated based on the number of months remaining, minus a $50 cancellation fee.

3. Freeze or Pause Policy

• Members can temporarily pause their membership for a maximum of 3 months per year due to valid reasons (e.g., medical conditions, travel). A freeze fee of $10/month will apply.

• Requests to freeze memberships must be submitted in writing, with supporting documentation if necessary.

4. No-Show or Late Cancellation for Booked Activities

• Members who fail to show up for pre-booked activities (e.g., batting lanes, courts) or cancel less than 24 hours before the booking may incur a $20 penalty fee.

5. Termination by the Facility

• Elitefit Indoor Sports reserves the right to terminate memberships for violations of facility policies, including misconduct, non-payment, or inappropriate behavior. In such cases, no refunds will be issued.

6. Exceptions

• Cancellations due to extreme circumstances (e.g., relocation, medical emergencies) may be reviewed on a case-by-case basis. Documentation will be required.

7. Contact for Cancellation

• For membership cancellations or inquiries, contact us at contact@elitefitindoorsports.com or visit the front desk at Elitefit Indoor Sports or submit below form we will be contacting you as soon as poosible.